Staff was VERY pleasant and accommodating at the front desk, in the snack shop inside the water park, at the restaurant and even in the game room. All areas throughout the hotel (water park, game room, hallways, etc.) were kept clean and tidy despite being fully booked.
Michelle
noviembre de 2024
Large family get away. All of our children and grandkids! We had a great time at the waterpark was awesome! Staff were very helpful and kind! Rooms were quiet and large! They were also very clean and all 14 of us could get together in one for a continental breakfast we created and a dinner of pizza one evening . We had a great family get away and never had to leave the resort!
Barbara
noviembre de 2024
Rooms were big with separate room for parents. Loved the fireplace and outdoor balcony.
Elisabeth
septiembre de 2024
Overall a great stay with waterpark and arcade for the kids. Our 11 year old really loved spending 3 days here (mostly at the waterpark). The staff was great with checking on us everyday via msg. Location is perfect with many places to eat , and grocery stores are close too. The balcony is nice addition to the room, perfect for warmer months.
Seema
diciembre de 2024
The rooms were spacious and had all of the amenities that you want. Double adult jacuzzi tub in the room and a pull out couch. Pack n play for the baby. Kitchen with dishwasher and stove. Full size fridge. I really liked how there were two thermostats in the room. A separate one for the master bedroom separate from the main room. I never ran out of hot water and we used a lot of water. Our room was wheelchair accessible, close to the outside door in front of the disabled parking. Very convenient for us. I also liked how we were able to use the gym at the grand geneva included with our stay. We had a very nice time. The water park staff were very nice and as accommodating as they could be. The disabled water chair didn’t work on one trip to the water park but did work the next time we went. Staff was helpful and nice. We tried new things and had a great time.
Elizabeth
diciembre de 2023
I liked the location as it was only 1 hour and 30 minutes from my home. The rooms were spacious and comfortable. My son enjoyed the waterpark, arcade and mini bowling adding. We enjoyed the fried pickles at the Moose and Maple restaurant. Our waitress the first night was Rebecca and she provided us with AMAZING service. Overall we had a great stay.
Tinisa
marzo de 2024
The room was very clean + They text you when you arrive so you have constant communication with staff + The balcony + patio is such a plus + The location is perfect with stores you might need within 4 min drive + only $50 security deposit for 2 nights + Hot Water in suite + The kitchen was perfect
Xil1222
marzo de 2024
Beds absolutely not comfortable. We was Two adults two kids. We paid With tax $335 per night.One full bed In bedroom and one very uncomfortable pull up sofa for kids.? Water park closed on weekend at 9:30pm I think so early. Only two slides and lazy river. Kitchen missing lot of stuff. No table spoons at all only small tea spoons. Not even one frying pan only cooking pots. So not so much choose to make foods. No cutting knife at all.blender not worked. Restaurant over prices. Glass of carbonated water $3, same like sodas.glass of cheep wine $13
Lumir
junio de 2024
The staff was friendly. Lots of fun activities for kids. Everything was clean.
Eggfamilyvaca
enero de 2025
Everything about the Timber Ridge Lodge & Waterpark was amazing. The highlight of our stay was definitely the waterpark. There was also a restaurant and an arcade. The kids had a blast. It was impeccably clean, and the staff were friendly and attentive, enhancing the overall experience. The rooms were comfortable and well-appointed, adding to the relaxing atmosphere. If you're looking for a serene getaway with top-notch amenities, this is an excellent choice!
Besma
agosto de 2024